Help & FAQ

What is a PDF eBook?

The term eBook stands for electronic book. It is basically a book in digital form that can be read on your computer. They come in many formats including PDF and the eBooks available from Ravens Divine are in PDF format, which is compatible with both Windows and Macintosh computers plus you can also send them to your printer if you prefer. One of the best advantages to PDF eBooks is that you do not need a dedicated eBook reader and can read them easily on many portable devices too – including smart phones!

Do I need any special software to read a PDF eBook?

For eBooks in PDF format, you will need a PDF Viewer, such as Acrobat Reader which is usually included on most Personal Computer operating systems and Mobile Devices. If you are having trouble locating a PDF Viewer for your device, visit www.adobe.com and browse their Products for both Personal Computers and Mobile Devices.

What are MP3 files?

MP3 files are digital audio tracks, like music you listen to on a CD. These are in a common audio file format called MP3. You can listen to these using your default media player on your personal computer or can copy the files to your portable device (see your portal device manual for more information on copying MP3 files).

Will I get an instant download of my purchase?

Yes. After you have made your payment, you are then redirected to a page where you can download your purchase of any digital items immediately. You will also be able to download your purchase from your account (just log-in and click on the download button relating to your purchase).

I cannot download my purchase! What shall I do?

Please contact us and we will endeavour to help you resolve any problem that has occurred.