Privacy Policy

We respect your privacy. We only use the information we collect about you to process orders and to provide a personalised experience within our website.

What information do we collect?

When you register on our website, you submit your name, telephone number, email, address and country. This information collected allows us to fulfil your orders and to contact you if the need arises as well as offering access to various areas of our online shop. All customer information stored on our servers about you can be accessed or modified by you at any time by logging into My Account with your email address and password.

Will you disclose this Information?

No! Never! Your private information is too precious to share with anyone. Information gathered on this site is NEVER made available to third party vendors and NEVER sold to mailing list distributors.

Email Communications and Newsletters

When you register as a Customer, you will receive an automated email containing your Customer Log In details. When you purchase goods from us, you will receive an automated receipt by email along with any details regarding downloads of any digital files. We will only email you in person if we need to clarify details about your order or if we are responding to your questions, queries or need to advise you of policy changes affecting your account.

You may also wish to subscribe to our Newsletter. Through this service you will receive monthly newsletters via email with special offers, updates and information just for you. To join this mailing list you will need to sign up through our website or at the checkout. You may unsubscribe from our emails at any time.

Ravens Rewards

When you register as a Customer or signup as a guest, you will also receive an automated email giving you exclusive access to Ravens Rewards. This is our VIP reward points program where you currently can earn 1 point for every $1 spent. You can also earn reward points on your birthday, for sharing our page on social media, signing up for our newsletter and more.

You will also receive an exclusive coupon code that you can give to others to use so that they receive a special discount and you can receive reward points for sending customers to us. Information submitted in profiles and whilst using this program is not shared with anyone nor sold to mailing lists.

Credit and Debit Card Information

As we use secure third party payment processors, such as those provided by PayPal and Stripe, to process credit card and debit card orders, we do not have any access to your credit card information. Indeed you can shop securely knowing that no credit card information is ever stored in our site database.

Cookie Usage, Security and Safe Shopping

This website uses cookies to store information on your local computer. These cookies do NOT contain any of your private information; they serve only to store items in your Shopping Cart or to recognise you as a registered user of our website when you Log In or access your Account. This prevents unauthorised users from accessing your private information.

Cookies are also used to track any clicks on banners and advertising shown on this website from our Affiliate Partners. These do not contain personal information and are used to provide a means of tracking so we may receive a commission for any sales generated from this advertising.

Images & Copyright

All images used in our site have been created by our team, are believed to be in public domain or have had the copyright sought from the original artist. If you feel any image that has been used breaches your copyrights, please contact us and we shall remove it immediately and/or seek your permissions for its continued use.